01HFOJobs Portal
Designed and usability tested a three-sided job portal for HealthForceOntario — job seekers, employers, and admin.
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Where accessibility meets thoughtful design
UX/UI designer based in Toronto — 7 years designing service experiences for financial and government platforms.
About
Designed inclusive, accessible digital experiences that are intuitive, usable, and grounded in user needs, cognitive patterns, and inclusive design principles.
I design for financial institutions and public-sector ministries, leading discovery through post-implementation review — with a focus on accessibility (AODA/WCAG) at every step.
Design
UI/UX designService blueprintingJourney mapping
Tools
FigmaFigJamSketchMiro
Research
User researchStakeholder mappingUsability testing
Standards
AODA / WCAGAgile / Scrum
Services
Where I add the most value, end to end
01
UI / UX design
Wireframes through high-fidelity, AODA/WCAG-compliant prototypes.
02
Service design & blueprinting
Service blueprints and journey maps for complex, multi-party processes.
03
Design systems
Component libraries that keep teams and platforms consistent.
04
User research
Interviews, testing, and evaluations turned into workflows people can act on.
Selected work
Recent projects
01
02Scotiabank Student Hub
A public-facing banking hub for students and parents, redesigned end-to-end and tested with real students.
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03Region of Peel — Below Market Housing
A below-market housing initiative for the Region of Peel, helping residents find and apply for affordable housing options. Details coming soon.
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04Water & Wastewater Operator Certification
Service blueprint and journey map for WWWOCS, reducing processing drop-offs for the Ministry of Natural Resources.
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TransitAssist
A self-directed concept redesign of accessible paratransit booking — replacing a phone-only process with a digital flow designed around screen readers, motor-impairment input, and low digital confidence.
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06Meridian — Digital Banking, Reimagined
An independent concept redesign unifying onboarding, everyday money movement, small-business banking, and fraud protection into one connected digital banking experience.
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